How Online Platforms Can Encourage Good Behavior

The technical architecture of online platforms, on the other hand, should be designed to dampen harassing behavior, while shielding targets from harassing content. It means creating technical friction in orchestrating a sustained campaign on a platform, or engaging in sustained hounding. For example, what if, after your fifth unanswered tweet within the hour to someone who didn’t follow you, a pop-up asked if you really wanted to send that message? It also means building user interfaces th...

 Literacy in the Context of an MMORPG

Let us begin with the New London Group (1996) definition – the notion that literacies (plural) crucially entail sense making within a rich, multimodal semiotic system, situated in a community of practice that renders that system meaningful. Figure 1 shows the interface of the MMOG Lineage II, one of the primary virtual world contexts in which the ethnographic data described herein was collected. We might ask ourselves, how many adults (let alone tenured professors) can ‘read’ such a sp...

 A User Interface Can Change the Way We Think

In extreme cases, to use such an interface is to enter a new world, containing objects and actions unlike any you've previously seen. At first these elements seem strange. But as they become familiar, you internalize the elements of this world. Eventually, you become fluent, discovering powerful and surprising idioms, emergent patterns hidden within the interface. You begin to think with the interface, learning patterns of thought that would formerly have seemed strange, but which become seco...